Bury music Service Ltd will be what is known as the ‘controller’ of the personal data you provide to us. We only collect information about you and your child which we need in order to provide and charge for your services and to help us look after your child whilst they are in our care. This will include your name, your child’s name, date of birth and school, your address, your email address and phone numbers. In some cases, we will also ask for medical conditions relating to your child as part of our pastoral care responsibilities. In the case of your choosing to pay by direct debit we will collect a range of additional information including bank details to enable us to process your payments. If we would like to take and use photographic images of any child taking part in our activities, we will seek specific consent from parents to do this.
Why we need your data
We need to know your basic personal data in order to provide you with on-going organisational information and to raise invoices for the services you receive from us. We will also use your information to communicate with you about opportunities from ourselves or our partners which are of specific music education benefit to your child but only if we have received your consent to do so. We will not collect any personal data from you we do not need in order to provide this service to you and to allow us to look after your child when they’re in our care.
What we do with your data
All the personal data we hold is processed by our staff at Bury Music Service Ltd. We will not share your information and no third parties have access to your personal data unless the law allows them to do so. For example, if we are required to complete a Local Authority’s child licensing application for a concert performance, your child’s name, postcode and date of birth will be used in our application. We will also share basic information about your child’s instrumental music education with secondary schools as part of our transition support for young musicians moving from year 6 to year 7.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
How long we keep your data
We will only keep your data for as long as necessary.
For information relating to billing for our services, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six years after which time it will be destroyed. Data collected for specific projects (i.e. an overseas concert tour medical form) will be destroyed immediately that the project is concluded.
What are your rights?
Under GDPR, you are entitled to access your personal data (otherwise known as ‘right to access’). If you wish to make such a request, please do so in writing to Bury Music Service Ltd, Mersey Drive, Whitefield, Manchester, M45 8LN. A request for access to your personal data means you are entitled to a copy of the data we hold on you- such as your name, address, contact details, date of birth, financial information etc. but does not mean you are entitled to the documents that contain this data.
If at any point you believe the information we process about you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can request to have the matter investigated by contacting our data protection officer Tim Power on [email protected] Likewise, if you have consented to us using your information for the communication of future opportunities for your child, or for the use of photographic imaged in our promotions etc., you are free to withdraw this consent at any time by contacting [email protected] If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk
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